Pax-i Privacy Policy

Scope

Pax-i is a product of C1X, Inc. This Privacy Policy explains how Pax-i collects, uses, stores, shares, and protects personal information in connection with the Pax-i platform, related applications, integrations, websites, support interactions, and AI-powered services. Pax-i is designed for goal management, structured feedback, reviews, best-practice recommendations, benchmark guidance, alerts, analytics, and related workflow automation.

Information We Collect

• Account and identity information, including name, email address, role, organization, authentication information, and account preferences.
• Goal and workflow data, including goals, due dates, comments, reviews, benchmarks, best practices, execution behaviors, statuses, and alerts.
• AI interaction data, including prompts, goal drafts, recommendations, feedback on AI output, and analytics tied to model performance or safety monitoring.
• Technical and device information, including IP address, browser and device details, operating system, log events, cookie identifiers, and session metadata.
• Billing and subscription records, including plan level, invoice references, and transaction metadata handled with payment providers.

Sensitive Internal Workflow Data

Pax-i may process performance-adjacent data such as peer feedback, manager-visible reviews, reviewer assignments, comments, progress against goals, and internal benchmark comparisons. Access to these data elements is controlled by role-based permissions and is limited to authorized users such as the goal owner, assigned reviewers, managers, and administrators as configured by the customer organization.

Use of Information

• Provide, secure, maintain, and improve Pax-i.
• Authenticate users and manage entitlements.
• Operate goal creation, feedback, review, benchmark, and alert workflows.
• Generate AI-assisted suggestions such as SMART goal analysis, best practices, benchmarks, and execution recommendations.
• Send notifications related to due dates, reviews, reminders, and product updates.
• Support compliance, audit logging, fraud prevention, troubleshooting, and enforcement of our policies.

AI and Automated Processing

Pax-i uses automated systems and language models to recommend draft content, summarize workflows, flag risks, and suggest improvements. AI-generated outputs are advisory and may require human review. We may use prompts and output telemetry to improve safety, quality, and reliability, subject to contractual commitments and customer controls.

Sharing of Information

We do not sell personal information. We may share data with service providers, infrastructure partners, support vendors, analytics vendors, payment processors, and professional advisors where needed to operate Pax-i. Within a customer organization, data is shared according to configured permissions and workflow rules. We may also disclose information when required by law or to protect rights, security, or the integrity of the platform.

Security

Pax-i uses administrative, technical, and organizational safeguards including encryption in transit, access controls, and monitoring to protect platform data.

Retention

We retain information for as long as necessary to provide services, comply with contracts and law, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods may vary by data type, subscription terms, customer configuration, and legal requirements.

Rights and Choices

Depending on the user's location and applicable law, individuals may have rights to access, correct, delete, restrict, or export certain personal information, and to object to certain processing. Requests may be submitted to the contact details in this policy.

Cookies and Analytics

We use cookies and similar technologies for authentication, security, session continuity, analytics, and user experience. Where required, we provide notice and consent mechanisms.

International Transfers

Information may be processed in jurisdictions where C1X or its providers operate. We implement safeguards for cross-border transfers where required by law.

Contact

Questions regarding this policy may be directed to privacy@pax-i.com.